Refund policy
At Vibeattire, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused, unworn, and in their original condition.
- All original tags must be attached.
- Items must be returned in their original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Items marked as non-returnable
- Products damaged due to misuse or improper care
Refunds
Once we receive and inspect your return, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Exchanges
We accept exchanges for defective, damaged, or incorrect items. If you need an exchange, please contact us within 7 days of receiving your order.
Return Shipping
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
- Original shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will work quickly to resolve the matter.
Order Cancellation
Orders may be canceled within 12 hours of placement. Once an order has been processed or shipped, it can no longer be canceled.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Vibeattire
📧 Email: info@vibeattire.shop
📞 Phone: +1 212-555-4837
📍 Address: 146 W 29th St, New York, NY 10001, United States