Shipping policy

  • At VibeAttire, we strive to offer reliable, fast, and transparent shipping options for all our customers. Please read our complete Shipping Policy below to understand how your orders are processed, shipped, and delivered.

    This policy applies to all products ordered through our official website at https://www.vibeattire.shop/.

    1. Free Shipping Offer

    We are pleased to offer 100% FREE Standard Shipping on all orders across the contiguous United States! There are no minimum order requirements or hidden handling fees added at checkout.

    2. Order Processing, Handling & Transit Times

    To ensure clarity for Google Merchant Center standards, here is the breakdown of our order delivery timeline:

    • Order Cut-Off Time: 5:00 PM (PST - Pacific Standard Time)

    • Handling / Processing Time: 1 – 3 Business Days (Monday through Friday). Orders placed on weekends or official holidays will begin processing on the next business day.

    • Transit / Shipping Time: 5 – 8 Business Days (Monday through Friday).

    • Total Estimated Delivery Time: 6 – 11 Business Days (Handling Time + Transit Time).

    3. Order Tracking

    Once your order has been packaged and dispatched from our facility, you will automatically receive a shipping confirmation email containing your tracking number and carrier details.

    You can track your package anytime by visiting our official Track Order Page. If you have any trouble tracking your order, please contact us via our Contact Us Page.

    4. Shipping Destinations

    Currently, VibeAttire ships exclusively within the United States. We do not ship internationally or to APO/FPO addresses at this time.

    5. Address Changes & Incorrect Shipping Details

    Please double-check your shipping address prior to completing payment. If you notice an error in your delivery address, please reach out immediately to support@vibeattire.shop.

    • If the order has not been dispatched, we will update your address details immediately.

    • Once an order is in transit, address changes cannot be made, and VibeAttire is not responsible for packages delivered to incorrect addresses provided by the buyer.

    For information on cancellations before shipping, please read our Return & Refund Policy.

    6. Lost, Stolen, or Damaged Packages

    In the rare event that your package arrives damaged or is reported lost in transit by the carrier:

    • Damaged Items: Please inspect your order upon receipt and contact us on our Contact Us Page or email us with photo evidence within 48 hours.

    • Lost Packages: If tracking shows delivered but you have not received your package, please check around your property and contact the carrier. If still missing, notify our support team for assistance.

    For full coverage rules regarding defective or damaged arrivals, please review our Return & Refund Policy.

    7. Contact Information & Support

    For further inquiries regarding our shipping procedures or order status updates, please reach out to our support team:

    • Store Name: VibeAttire

    • Business Address: 1200 Clay St, Suite 300, Oakland, CA 94612, United States

    • Customer Support Email: support@vibeattire.shop

    • Phone: +1 (510) 555-0199

    • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)